REVIEW (DONE WITH YOU)
1x/month we review the data you've entered for the month & compare it to the bank statements.
AFTER THE FACT RECORDING (DONE FOR YOU)
Monthly we take the responsibility of getting the information you've processed for the month into the accounting software.
REAL TIME DAY TO DAY PROCESSING (DONE FOR YOU)
Weekly/bi-weekly we process your bookkeeping and accounting needs for you
OUTSOURCED CFO LEVEL DATA (DONE FOR YOU)
Financial modeling and customized dashboards to provide an additional level of strategic information and insight for decision making
YOUR WORK IS BEING DIFFERENCE MAKERS NOT NUMBER CRUNCHERS
Our clients want the peace of mind of clean audits and well kept financial records. Some of our trusted client partners and their Board members are numbers savvy and some see budget as a curse word. We understand our role is to adjust and adapt our work and communication style to fit the range of each extreme and in between.
If you don't understand the financial reports, we work hard to adjust because we understand our job is not just doing the bookkeeping, but making sure the information is adding value to your organization's decision making.
OUR SOLUTION SET
In our 13 years of working with social profit and religious organizations we have compiled a solution set of tools that save our clients time + money.
From accounting software and a full service payroll provider partner to tools for time tracking and receipt and invoice automation, we facilitate the successful implementation of technology that improves the client experience and reduces costs.
FREQUENTLY ASKED QUESTIONS
If you have one you don't see answered below, Contact Us and we will give you an answer or help find one.
WHAT ARE THE DIFFERENCES BETWEEN A BOOKKEEPER, AN ACCOUNTANT, AND A CPA?
Good question - we get this a lot and always appreciate the opportunity to add clarity.
Bookkeepers, accountants and certified public accountants (CPAs) all work with financial data.
Bookkeepers record the daily financial activity (check, deposits, payroll) of when an organization receives, pays or owes money.
Accountants provide more in-depth analysis than bookkeepers.
A CPA or certified public accountant is an accountant with a state license that is certified to provided audited financial statements.
That being said, if you need a bookkeeper or accountant, we just might be your people. On the other hand, if you need an audit or to have your taxes done, use the Contact Us box below and let us know you'd like some referrals and we can help you out w/ that as we know and work with some awesome local CPAs.
WHAT IS THE PROCESS TO GET STARTED? IS THERE A LONG LAG TIME?
Thankfully, no! We are type A about our processes, so you don't have to be. :)
We have a potential client questionnaire form to complete on your own timeline. We receive an electronic notification once it's been submitted and get to work creating a proposal for your review. This is typically returned to you within 1-3 business days of the time the questionnaire is submitted. If we have questions, we reach out for clarification. Otherwise, you will receive a customized proposal back for review.
On boarding for new clients:
On boarding for new clients typically begin within 1-3 weeks and can be adapted based on client need.
WHAT ARE YOUR SERVICE FEES? IS THERE AN HOURLY RATE?
We don't use an hourly rate for pricing. We want to be more flexible than that. We have a few customizable monthly subscriptions available depending on things like the level of monthly transactions for your specific organization and the complexity of the data and financial reporting needs. We use our potential client questionnaire to gather the details for this reason.
There are various ways and options we offer clients with different needs the ability to limit costs on their end so their dollars go to mission related expenses versus accounting costs. We create value by being a primarily remote based solution using effective secure tools and apps that drastically reduce the typical fees for services.
One thing to note, because it's all we do, unlike your team or Board member who gets pulled in various directions for special events help or to cover for an employee's vacation, etc., we have incredible efficiencies with our procedures. With our focus on technology as well as our structured processes, we are typically able to minimize the number of hours needed for your finances and get the work done in less hours. Our motivation is to be excellent AND efficient.
DO YOU WORK ON SITE AT OUR OFFICE?
We are a remote based company with limited touch points on site and are priced accordingly.
We are available for questions and business planning meetings (monthly/quarterly Finance meeting
check-ins during business hours included with some packages). We reduce travel requirements and
costs for clients by utilizing virtual meetings. We have found scanning and cloud based software have made our business model possible. We have suggestions and best practices we bring to the process and share during the Implementation and Onboarding phase.
WHAT ACCOUNTING SOFTWARE OPTIONS DO YOU WORK WITH?
QuickBooks is our jam! After more than thirteen years (!) of clients and options, we haven't found a more affordable, efficient and reliable solution.
WHY WORK WITH IMAGINE NEW OVER ANOTHER OPTION?
Only you can answer that question as you evaluate the various options and determine the level of value you feel is being offered.
One thing unique about us: Everything we do is on a win-win or no deal basis. What that means is you as our client partner and we as your service provider partner should both be happy (delighted!) with the working relationship. We ask our clients to agree that if we work together, and at any point in the relationship they don’t feel it’s a win-win, they will let us know so we can talk about it and get back to a win-win situation.
If we can’t find a win-win balance the relationship should terminate and transition to a new partner.
It isn’t ideal (or very much fun!) to work together unless everyone feels great about the arrangement.
THIS SUBSCRIPTION BASED BOOKKEEPING MODEL SEEMS DIFFERENT. HOW DO I KNOW I WON’T FEEL BOXED IN ABOUT ASKING QUESTIONS OR GET THE ANSWER OF “SORRY, BUT THAT’S NOT INCLUDED IN YOUR SUBSCRIPTION?"
So glad you asked as some clients later share with us they had to work through that thought before signing on to partner with us. Our focused experience with nonprofits allowed us many years ago to create the subscription service model we use. We continue to improve and add enhancements as the industry changes, but have never had a client share a concern that a question they asked or task they needed help with wasn’t included in an option they chose.
Clients feel free to ask us questions and for help and we are glad to answer them! While we have had organizations shift and therefore scale up or down to another subscription as needs changed, we are proud of giving concessions to clients consistently and regularly and make it a point not to bill for every single extra task we do, question we answer or assistance we give that might not seem to fit the scope. In some cases, related to volume or complexity, that's just not possible, but in that case, it’s always communicated ahead of time and explained in detail.
Other ways to connect:
USE OUR WEBSITE FORM HERE
Submit your question or request through our site and we will contact you back by email within 1 business day.
Click the above link to schedule an ideal-for-you day/time to have a brief video call chat to review the services we offer and determine if we might be a best fit solution option.
GIVE US A CALL AT 615.807.0612
We are glad to say hello and schedule a time to discuss your needs or answer any specific questions you have.